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Get the support you need to optimize your resume and advance your career. We're here to help experienced professionals succeed.
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Quick Questions
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Frequently Asked Questions
Find quick answers to the most common questions about our resume optimization service.
How does the ATS optimization work?
Our AI analyzes your resume against ATS parsing algorithms, checking for formatting issues, keyword density, and structural elements that could cause your resume to be filtered out. We then provide specific recommendations to improve compatibility with major ATS systems.
Is my resume data secure and private?
Absolutely. We use enterprise-grade encryption for all data transmission and storage. Your resume is automatically cleaned up based on your service tier access period, and we never share your information with third parties. Our security practices align with SOC 2 Type II controls, and we are working toward formal certification. For detailed information about our security measures, see our Security & Privacy Overview.
What formats does PassTheScan support?
We support PDF and Word document uploads. Our analysis works with most resume formats, and we can export your optimized resume in both PDF and Word formats to ensure maximum compatibility with different application systems.
How long does the optimization process take?
All tiers deliver results in about 60 seconds. Instant ($49) provides 5+ suggestions with a 20-30 page PDF report. Professional ($79) includes 10+ suggestions, a 30-40 page report with industry insights, cover letter, and LinkedIn tips. Executive ($129) delivers 15+ suggestions with a 40-50 page comprehensive report, executive positioning strategy, and 90-day access.
Can you help with career change resumes?
Yes! Our system is particularly effective for experienced professionals transitioning between industries. We help highlight transferable skills, optimize for new industry keywords, and structure your experience to appeal to hiring managers in your target field.
What's included in the analysis report?
You'll receive an ATS compatibility score, detailed feedback on formatting and keywords, age-neutral suggestions, industry-specific optimization tips, and both original and optimized versions of your resume. The report includes actionable recommendations you can implement immediately.
About PassTheScan
How we handle your data and protect your privacy
Your Data is Safe
- All data encrypted in transit
- Automatic deletion after your access period
- Never shared with third parties
- 7-day money-back guarantee
Why This Matters
Your resume contains sensitive career information. We take that responsibility seriously:
- Accountable: registered business with published policies
- Transparent: clear pricing, no hidden fees
- Responsive: real support within 24 hours
Additional Resources
Explore our comprehensive guides and resources to maximize your job search success.
Optimization Guides
Comprehensive guides for ATS optimization, keyword strategies, and formatting best practices.
Career Insights
Expert advice and insights for experienced professionals navigating modern job markets.
ATS Strategies
Expert techniques and proven strategies for optimizing resumes for applicant tracking systems.
Still need help?
Our support team is here to help you succeed. We typically respond within 24 hours and are committed to helping you optimize your resume effectively.